Can we hire both full-time employees and contractors through Multiplier for our CS team?
Yes. Multiplier is the perfect solution when you hire customer success teams, supporting both full-time employees and independent contractors across 150+ countries. You can onboard, hire, manage and pay CS teams remotely – regardless of contract type – from one global platform.
How does Multiplier ensure payroll compliance in different countries?
Multiplier handles end-to-end compliance for your global customer support payroll by staying up to date with local labor laws and tax regulations. We ensure payroll is processed in accordance with regional laws, and all necessary filings and contributions are managed for you.
Can we offer localized benefits to our global CS employees?
Absolutely. You can offer Customer success employee benefits that are tailored to local market expectations for your global customer success team. You can customize packages based on role, location, or seniority to help retain top CS talent.
What kind of visibility do we get into the onboarding and payroll process?
You’ll have full visibility into the customer success onboarding and payroll process through a centralized dashboard. You can track onboarding progress, payroll status, and more for your global customer success team – enabling proactive workforce management.
