# | Sub-processor name | Purpose |
1 | Asknicely | Helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line. |
2 | Atlassian (JIRA) | Engineering, Product and Design work management |
3 | AWS | Primary cloud provider. We use multiple services to host all multiplier applications, monitoring/alerting tools, security and networking tools. |
4 | BambooHR | HR information system for efficient organising internal resources |
5 | BreezyHR | Application to track progress of candidates through the recruitment process. |
6 | Crowdstrike Falcon Endpoint Protection | Cybersecurity and endpoint protection service |
7 | ELK Monitoring | Used for monitoring, analyzing, and visualizing logs from various sources |
8 | FullStory | User data for user research |
9 | Github | Hosts code repositories and version control for software development |
10 | Gong | Engage customers, forecast accurately, and improve team productivity, all in one revenue intelligence platform. |
11 | Google Workspace (GMail) | Work Email/Calendar/Google Drive |
12 | Growthbook | Customized feature flagging and A/B testing system |
13 | Intercom | Used as a live query chatbox on our user/member dashboard. |
14 | ClickUp | Engineering, Product and Design work management |
15 | Metabase | Business Intelligence and analytical support for leadership |
16 | MS Office 365 | Work files and cloud storage of documents |
17 | NetSuite | Cloud based service to manage accounting, financial planning, and analysis processes |
18 | PandaDoc Inc | Document Workflow and e-signature |
19 | Postman | Test, document, and share APIs |
20 | Riot | Interactive security training tool to keep employees with up to date trending cyber attacks |
21 | Salesforce | Offers CRM software for customer relationship management |
22 | Sentry | To track, manage, and correct errors in applications. |
23 | Slack Technologies LLC | Enterprise messaging app (internal communication) |
24 | Sonarcloud | To perform vulnerability scans and hotspot scans |
25 | Sprinklr | Provides customer experience management and social media tools |
26 | Zendesk | Ops support to CSM function |
27 | Zoom | Efficient organising of Conference calls and recordings |
28 | Loom | A screen recording and video messaging app that allows users to record their screen, camera, and microphone and share the content with others |
29 | Veremark | Background check verification and identity validation services |