Sub processors list

#Sub-processor namePurpose
1AsknicelyHelps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.
2Atlassian (JIRA)Engineering, Product and Design work management
3AWSPrimary cloud provider. We use multiple services to host all multiplier applications, monitoring/alerting tools, security and networking tools.
4BambooHRHR information system for efficient organising internal resources
5BreezyHRApplication to track progress of candidates through the recruitment process.
6Crowdstrike Falcon Endpoint ProtectionCybersecurity and endpoint protection service
7ELK MonitoringUsed for monitoring, analyzing, and visualizing logs from various sources
8FullStoryUser data for user research
9GithubHosts code repositories and version control for software development
10GongEngage customers, forecast accurately, and improve team productivity, all in one revenue intelligence platform.
11Google Workspace (GMail)Work Email/Calendar/Google Drive
12GrowthbookCustomized feature flagging and A/B testing system
13IntercomUsed as a live query chatbox on our user/member dashboard.
14ClickUpEngineering, Product and Design work management
15MetabaseBusiness Intelligence and analytical support for leadership
16MS Office 365Work files and cloud storage of documents
17NetSuiteCloud based service to manage accounting, financial planning, and analysis processes
18PandaDoc IncDocument Workflow and e-signature
19PostmanTest, document, and share APIs
20RiotInteractive security training tool to keep employees with up to date trending cyber attacks
21SalesforceOffers CRM software for customer relationship management
22SentryTo track, manage, and correct errors in applications.
23Slack Technologies LLCEnterprise messaging app (internal communication)
24SonarcloudTo perform vulnerability scans and hotspot scans
25SprinklrProvides customer experience management and social media tools
26ZendeskOps support to CSM function
27ZoomEfficient organising of Conference calls and recordings
28LoomA screen recording and video messaging app that allows users to record their screen, camera, and microphone and share the content with others
29VeremarkBackground check verification and identity validation services
# Sub-Processor Name Country (Data Processing Location) Service Description
1 Amazon Web Services United States Cloud infrastructure and related services, including hosting, storage, compute, databases and content delivery through AWS.
2 Docusign United States Electronic signature and agreement-management services for preparing, sending, signing and managing documents.
3 Fullstory United States Digital experience analytics platform providing session replay, product analytics and user-interaction insights.
4 Google United States Cloud, productivity, collaboration, identity, analytics and related online services, including Google Workspace and Google Cloud.
5 Hubspot United States Customer platform providing CRM, marketing automation, sales, customer service, content management and analytics.
6 Intercom United States Customer communications and support platform providing messaging, help center, ticketing, automation and AI-assisted customer service.
7 Make.com Czech Republic Visual workflow automation and integration platform for connecting applications, APIs and business processes.
8 Oracle (Netsuite) United States Cloud ERP and business-management suite covering financials, accounting, CRM, inventory, e-commerce and related business operations.
9 Salesforce United States Cloud CRM and customer platform supporting sales, service, marketing, analytics, automation and customer data management.
10 Sentry United States Application monitoring and error-tracking platform for detecting, diagnosing and resolving software performance and reliability issues.
11 Twilio United States Cloud communications platform providing programmable SMS, voice, email, video, authentication and customer engagement APIs.
12 Typeform Spain Online form and survey platform for collecting information, feedback, applications and other structured responses.
13 Zendesk United States Customer service and support platform for ticketing, help centers, messaging, knowledge management and support analytics.
14 Zoom United States Video collaboration and communications platform providing meetings, chat, phone, webinars, contact center and related services.
15 CrazyEgg United States Website analytics and conversion-optimization platform providing heatmaps, session recordings, user behavior analytics and testing.
16 Smartlead.ai United States Sales outreach and email automation platform for lead management, email campaigns, deliverability and AI-assisted prospecting.
17 MillionVerifier Hungary Email verification service for validating email addresses, cleaning contact lists and supporting email deliverability.
18 PartnerStack Canada Partner relationship management platform for managing affiliate, referral, reseller and other B2B partner programs.
19 Reveal, Crossbeam United States Partner ecosystem and account-mapping platform for securely identifying partner overlaps, ecosystem opportunities and revenue insights.
20 Sprinklr United States Unified customer experience management platform for social media, customer care, marketing, insights and digital engagement.
21 Gong United States Revenue intelligence platform using AI to analyze customer interactions, sales conversations, deals and revenue workflows.
22 ZoomInfo United States B2B intelligence and go-to-market data platform providing company, contact, intent and sales intelligence data.
23 Loom United States Video messaging and screen-recording platform for creating, sharing and collaborating through asynchronous video.
24 Plaid United States Financial data connectivity platform that securely connects applications with users' bank accounts and financial information.
25 Send Safely United States Secure end-to-end encrypted file exchange platform for transferring sensitive files and information.
26 Surfe France Sales prospecting and CRM-enrichment platform that helps identify prospects, build lead lists and synchronize contact data with CRMs.
27 SquareX Singapore Browser Detection and Response cybersecurity platform for detecting, mitigating and threat-hunting client-side and browser-native attacks.
28 Tableau United States Business intelligence and analytics platform for visualizing, analyzing and sharing data and dashboards.
29 11x.ai United States AI digital-worker platform for automating sales and revenue workflows, including prospect research, outreach and meeting booking.
30 Segment United States Customer data platform for collecting, managing, routing and activating customer event and profile data.
31 Databricks United States Cloud data and AI platform for data engineering, analytics, machine learning, data warehousing and AI application development.

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