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Trends & Insights

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THE FORECASTER - Multiplier’s digest of industry updates, trends, and insights from the world of global employment.

We’re nearing the end of an intriguing year in the realm of employment, with significant changes on the horizon in 2024. But 2023 isn’t over just yet; there’s still plenty of news, trends, and insights to dive into.

In this edition of The Forecaster, we look at the top stories relating to artificial intelligence, work culture, and return to the office (RTO) trends. There’s a lot going on out there, and it’s easy to miss important and exciting content—so we scour the internet, seeking high, low, and under every rock for the latest insights into the ever-evolving future of work.

Here’s what The Forecaster has in store for you today…

Artificial intelligence

Some love it, others fear it, and there’s likely a bunch of folks who are bored of hearing about it. But the reality is that artificial intelligence (AI) is here to stay and is a valuable, game-changing tool for the working world. Business leaders are eager to find unique and innovative ways to harness AI. And, of course, Amazon just threw their hat in the ring.

Say hello to Q, Amazon’s new AI business chatbot

James Bond has a quirky pal named “Q,” and now so does Amazon. The announcement serves as their answer to competitors who’ve gained public interest with chatbots. This move demonstrates Amazon’s commitment to enhancing word choice, structure, readability, and eloquence while maintaining the essence of the original message. (Fortune)

AI to reduce bias in HR processes

“Over half of employees use GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organizations are actively evaluating it or have made GenAI a priority.” (Workplace Insights)

The good, the bad, and the responsible

The AI assistant’s journey is well underway, evolving from assistant to concierge to agent while promising to simplify our lives and boost productivity. Sounds like a tough ask. Trust is crucial for a successful assistant-user relationship. Delve into the potential pitfalls of autonomous agents and how companies can deploy them responsibly. (HBR)

More jobs, but potentially lower wages

The rapid adoption of artificial intelligence could reduce wages, but so far, it’s creating jobs, not removing them. Especially the young and highly skilled, research published by the European Central Bank shows. As more firms invest heavily in AI, economists strive to understand its impact on the labor market and the fears for the future of many jobs. (Reuters)

Return to the office (RTO)

When the pandemic hit, everyone got a taste of remote work, many for the first time. While some people aren’t fond of it, the majority of remote workers want to work from home, but businesses are more inclined to return to the office. As you can imagine, it’s a tricky spot for business leaders, who must find viable and effective solutions to suit all parties. What’s your preference, suit and tie or pajamas?

Come back! We’ve got bright-colored sofas and beanbags

Would a more stylish space convince you to return to the workplace? We’re seeing it more and more amid the RTO trend. Companies try to combine the comforts of home with the glamour of an Instagram feed in an attempt to lure talent back to the office. But will it work? (NY Times)

The architecture of success

The Great Resignation and adoption of remote and hybrid work arrangements accelerated the transformation of workplaces. In response, more organizations prioritize employee experience, recognizing the need for environments that accommodate evolving work structures while fostering workforce satisfaction, engagement, and well-being. (Arch Daily)

Can next-gen offices solve the productivity puzzle?

Enhancing workforce productivity remains a top priority for businesses as they relentlessly search for that elusive catalyst for change. However, amidst this pursuit, the tremendous impact of a thoughtfully designed, forward-thinking workspace on productivity often goes unnoticed. (Workplace Insight)

Work culture

Work culture may sound like a buzzword, but it’s quickly become a crucial aspect of talent acquisition, retention, and productivity. Every organization is unique and has its own ideas about the best style of culture for its workers, but the employment landscape is ever-evolving—as are the wants and needs of employees.

Flexible work policies are more important than you think

A study by Mercer found that just 34% of companies have well-defined policies for flexible work. Almost half of the 749 companies analyzed rely on loose and informal guidelines, while 17% do not effectively manage them. This ambiguous approach can adversely affect employee attraction, retention, and even investor interest. (Fast Company)

It’s not me… it’s you

Finding the right “fit” in the workplace has become increasingly vital. When employees aren’t a good match, it has a ripple effect on the entire organization. This shift in perspective highlights the significance of aligning personal and company values. (Market Scale)

Puma’s global workforce is one step ahead

Puma has found great success with its policy of recruiting global employees. More than 80 different nationalities are represented in its Germany-based HQ, and more than 50% are non-German. “We pretty much have the whole world represented in our office.” (Raconteur)

To conclude, some shameless self-promotion

When we’re not diligently researching the world of employment and bringing you the latest updates, our team is busy creating a range of informative and damn-good content—if we do say so ourselves. So, what’s Multiplier been cooking up recently?

  • HR Predictions 2024 Report: Discover our insightful and actionable State of Work | HR Predictions Report. Packed with the latest stats and figures, it’s your ultimate guide to achieving success and productivity in 2024.
  • The Debrief: The go-to series for first-hand insight and a peek behind the curtain of global employment with our founders. Check out the first three editions below, with more to come in 2024.
    1. How Global Employment Boosts National Economic Productivity (Amritpal Singh)
    2. The Future of HR is Global Workforce Management (Sagar Khatri)
    3. Flexibility, Opportunity, Access: The World Without Limits (Sagar Khatri)
  • HR Holiday Guide & Downloadable HR Calendar (coming soon)
Will Smith
Will Smith

Content Writer

Will is a Content Writer at Multiplier. With a background in technology journalism, he is passionate about busting jargon, getting to the heart of complex topics, and writing pieces you'll enjoy reading.

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