About partner
Intercom is the AI customer service company powering exceptional customer experiences at scale through Fin—the #1 AI agent for customer service—and the Intercom Customer Service Suite. Fin achieves industry-leading 66% average resolution rates across 6,000+ customers using the patented Fin AI Engine, specifically engineered for complex customer service queries. For eligible startups (Pre-Seed to Series A, up to 25 employees), Intercom offers 100% off in year 1, 50% off in year 2, and 25% off in year 3, plus 300 free Fin Resolutions monthly—equivalent to a full-time support agent at no cost. Deploy AI across all channels including chat, email, voice, Slack, and Discord.
Key Features
Industry-leading AI resolution - Fin achieves 66% average resolution rate with the patented Fin AI Engine, handling even complex queries across all customer service channels
Massive startup savings - Get 100% off Intercom's complete platform in year 1, 50% off year 2, 25% off year 3, plus 300 free monthly AI resolutions
Full-time agent equivalent - 300 free Fin Resolutions per month equals having a dedicated support agent working 24/7 at zero cost to your startup
Complete customer platform - Unified system for marketing, sales, and service with Smart CRM, live chat, help desk, and AI-powered insights all connected
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