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Global HR Practices

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How to Choose the Right RPO Provider for Your Business

The hiring process is pivotal in any business, and talented employees are the backbone of any great company. With the recruitment industry evolving drastically over the years, more and more companies are turning to Recruitment Process Outsourcing (RPO) as a solution to streamline their talent acquisition. Outsourcing recruitment processes to RPO companies allows businesses to find the right talent more efficiently and effectively. 

In this blog, we will explore the importance of outsourcing recruitment processes and guide readers in selecting the most suitable RPO provider. We will also evaluate the features and success rates and compare the leading global RPO companies.

Key Attributes of Top RPO Companies

When selecting an RPO company, there are a few essential features to look out for. Firstly, top RPO providers should be able to customize their services according to the needs of clients. Additionally, they should possess deep industry knowledge and expertise to cater their service to specific industries effectively. RPO providers should also be equipped with state-of-the-art technology to manage talent sourcing and management efficiently.

In addition to this, RPO companies should also offer:

  • Candidate Research: Top RPO companies provide extensive candidate research to aid your recruitment process. This includes sourcing, screening, and selecting potential employees that best fit your company’s needs.
  • Compliance and Reporting: They ensure compliance with hiring regulations, track recruitment progress, and provide detailed reports and audits. 
  • Interpersonal Communication Skills: RPO recruiters have strong interpersonal skills, enabling them to effectively communicate with candidates and clients alike.
  • Relationship Management: Top RPO companies excel in relationship management, fostering meaningful relationships that help companies grow.
  • Expertise: They possess a wealth of experience and understanding of the hiring landscape, which they leverage to attract the best talent.
  • Scalability: Top RPO providers offer scalability, meaning they can adjust their services according to your company’s changing needs.
  • Technology: They utilize advanced technology for efficient and effective recruitment processes.
  • Cultural Fit: They understand your company’s culture and ensure that potential hires will be a good fit.
  • Locale-Specific Knowledge: They are aware of locale-specific hiring regulations, cultural preferences, and labor markets.
  • Leadership Team, HR, and Hiring Managers: A successful RPO has strong leadership and dedicated human resources and hiring managers.

Comparison of Top RPO Companies Globally

To make your selection process easier, we have evaluated and compared five top RPO companies globally—Multiplier, ADP RPO, Cielo, SevenStep, and Rocket. 

Multiplier

Multiplier is a platform that helps businesses hire, pay, and manage international teams. It offers a range of features designed to simplify the process of managing a global workforce.

Features
  • Global Compliance: Multiplier ensures your company remains compliant with local labor laws and tax regulations.
  • Payroll Management: The platform handles payroll in over 150 countries, taking care of tax deductions and providing employees with accurate payslips on time.
  • Employment Contracts: Multiplier generates legally compliant contracts for each of your international team members.
  • Benefits Management: You can offer localized benefits such as health insurance to your team members through the platform.
  • Onboarding: Multiplier simplifies the onboarding process for new hires, saving you time money, and boosting productivity.
User Experience

Users have expressed appreciation for Multiplier’s user-friendly interface and excellent customer service. The platform is known for its efficiency, saving users time and effort when managing their international workforce. 

Success Rate

Customer testimonials show that Multiplier has helped a significant number of businesses streamline their global hiring processes and remain compliant with local laws. Users have reported a reduction in administrative workload and peace of mind knowing they’re compliant with local labor laws.

ADP RPO

ADP RPO, or Recruitment Process Outsourcing, is a service offered by ADP that allows businesses to outsource their recruitment processes. This solution provides businesses with a way to streamline their hiring process, reduce costs, and improve the quality of candidates.

Features
  • Customized Solutions
  • Global Reach
  • Technology Integration
  • Analytics and Reporting
  • Compliance Management
User Experience

ADP RPO is generally well-received by its users. It’s praised for its user-friendly interface and efficient, high-quality service. Users have reported that the platform streamlines the hiring process, making it faster and more efficient. They also appreciate the personalized support provided by the ADP team.

Success Rate

While specific success rates can vary depending on the business and the specific recruitment needs, ADP RPO has a strong track record of success. Businesses report a significant reduction in time-to-hire, cost-per-hire, and an increase in the quality of candidates since using ADP RPO services.

Cielo

Cielo is a global leader in the Recruitment Process Outsourcing (RPO) space. Their services are designed to help companies streamline and enhance their talent acquisition strategies.

Features
  • Onboard a large number of hires within a strict timeline
  • Cielo TalentCloud features Customer Relationship Management (CRM) and Artificial Intelligence (AI) tools
  • A total talent acquisition solution that enables companies to recruit and manage all of their talent, both permanent and contingent.
User Experience

Cielo prides itself on adopting a partnership approach with its clients, aiming to improve both efficiency and effectiveness in its recruitment processes. They have a team of dedicated local recruiters supporting hires across various locations.

Success Rates

While specific success rates aren’t available, Cielo’s effectiveness can be inferred from its clientele. For instance, they have been chosen to support nearly 200 hires for Energizer across Europe, Asia Pacific, and the Middle East.

SevenStep

SevenStep is a global leader in recruitment process outsourcing (RPO) and managed services provider (MSP) solutions.

Features
  • Full suite of talent acquisition and management services
  • RPO and MSP solutions
  • Their services deliver the talent businesses need while reducing hiring costs and time
User Experience

While specific user experience metrics for SevenStep aren’t readily available, their website demonstrates the positive impact they’ve had on their partner’s businesses—helping them to improve hire quality and speed while boosting retention.

Success Rates

SevenStep has been recognized as one of the top RPO companies, suggesting a high level of effectiveness. For instance, they were named as a leader in NelsonHall’s NEAT vendor evaluation for RPO.

Rocket

GetRocket is a next-generation recruiting company that provides services such as executive search and contingency recruiting.

Features

GetRocket leverages Artificial Intelligence (AI) to find the best candidates for their clients. This includes creating job descriptions, sourcing, attracting candidates, phone screening, scheduling on-site interviews, offer management, onboarding, and managing termination and exit interviews.

User Experience

While specific user experience metrics for GetRocket aren’t readily available, they place a high emphasis on candidate experience, with one post suggesting a high candidate satisfaction rate of 70% or higher.

Success Rates

Like many other recruitment process outsourcing companies, Rocket doesn’t publicly share specific success rates. However, their website suggests they’re a trusted partner with 82 NPS, 70% interview rate, and more than 1000 happy customers.

What are the Benefits of Using RPO Services?

Recruitment Process Outsourcing (RPO) can greatly simplify your company’s hiring process and bring numerous benefits, helping your business stay competitive on a global scale. Let’s take a closer look at the key advantages of RPO for your organization:

  • Cost savings: By partnering with an RPO, you gain access to a vast talent pool, enabling you to recruit top-notch candidates for your required positions. With recruitment specialists who are equipped with the latest industry trends and technologies, you can enjoy cost-effective services.
  • Legal compliance: RPOs excel in keeping up with ever-changing regulations and tax laws. Their experts possess up-to-date knowledge of various countries, ensuring your organization remains compliant with legal requirements.
  • Business focus: When you entrust your global recruitment management to an RPO service provider, you free up valuable time to concentrate on your core business activities. This empowers you to engage more prospects and fuel your innovation strategies, ultimately maintaining a competitive advantage within your industry.

By leveraging the benefits of RPO, you can streamline your recruitment process and unlock new opportunities for your company’s growth and success.

Conclusion

Outsourcing recruitment processes to a top RPO company provides businesses with industry expertise, state-of-the-art technology, and customizable recruitment solutions. The benefits of using RPO services are undeniable, including savings in recruitment time and cost, improved candidate experience, and streamlined recruitment processes. 

The key to selecting an RPO provider is to look out for essential features such as customization, industry knowledge, and state-of-the-art technology. Investing in RPO services would ultimately help businesses create an efficient hiring process that focuses on attracting high-quality candidates who align with their culture and goals.

Want to learn more about how Multiplier’s RPO and EOR services can help your business? Talk to our experts.

FAQs

Q. Can small businesses benefit from recruitment process outsourcing?

Yes, small businesses can benefit from recruitment process outsourcing, especially for one-off hiring processes, to focus more on their priority areas and business operations.

Q. What industries commonly use RPO services?

The industries that commonly use RPO services include healthcare, IT and technology, finance, engineering, and hospitality, covering a range of positions from entry-level to executive hires.

Q. Are there any risks associated with outsourcing recruitment processes?

As with any business partnership, there may be risks associated with outsourcing recruitment processes. The key is to look for a reputable and experienced RPO provider with a proven track record of delivering successful recruitment solutions.

Binita Gajjar
Binita Gajjar

Content Marketing Lead

Binita is an experienced Content Manager with demonstrated expertise in advertising, editing, journalism, publications, and copy editing. With a strong media and communication background, supported by a Masters in Art, Design and Communication focused in Design and Visual Communications, General from the Center for Environmental Planning and Technology University (CEPT) University, Binita is the epitome of reliable and talented.

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